Joint Agency Interoperability
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About Joint Agency Interoperability
Joint Agency Interoperability (JAI) is a collaborative program involving Colorado counties, the Department of Human Services, the Department of Health Care Policy and Financing, the Department of Early Childhood, the Office of Information Technology, and various Federal partners. Its goal is to address the comprehensive needs of individuals, families, and communities by enhancing the integration of business processes with technology and data.
Current JAI projects
Expand the sections below for resources and information about current projects.
- Digitization of County Documents
The purpose of the Digitization project was to digitize paper human services documents across Colorado. The project was funded by HB22-1380. This funding was used to scan, index, and store electronic documents. These documents will eventually be transferred into the future Unified County System.
Project Details
- Completed County Digitization Project (Final Summary Report)
- Over 25 million pages scanned (8,900 boxes of paper)
- Completed scanning for 46 individual counties:
- Across Eligibility, Child Care, Child Welfare and Child Support
JAI team Helpful links: OnBase User Guides 2023
Please let the JAI Digitization team know if your County staff would like additional OnBase training to better understand the software.
Contact information
- Jennifer Molde - CDHS, Joint Agency Interoperability Program Manager: jennifer.molde@state.co.us
- Elayna McCall - HCPF, Joint Agency Interoperability Project Manager: elayna.mccall@state.co.us
- Mahsa Rahimian - HCPF, County Interoperability Analyst: mahsa.rahimian@state.co.us
- Completed County Digitization Project (Final Summary Report)
- Unified County System
The purpose of the Unified County System project is to provide business processes management and electronic document management for all of Colorado’s counties. It will enable the counties to implement paperless processes, allow for business process standardization, and improve process efficiency. This will result in improved delivery of human services to Coloradans.
Project Details
- Discovery work completed in 2023
- Over 140 workgroup meetings were conducted, concluding with summary sessions
- Child Support/ACSES - summary recording (sessions ran Feb - Mar 2023)
- Child Care Assistance/CHATS - summary recording (sessions ran Mar - Apr 2023)
- Child Welfare/Trails - summary recording (sessions ran May 2023)
- Eligibility/CBMS - summary recording (sessions ran June 2023)
- 58 counties participated
- Over 145 User Stories were created based on county engagement
- Vendor (Slalom) completed the Unified County System study
- 8 High level process maps were developed (2 for each program area)
- Over 140 workgroup meetings were conducted, concluding with summary sessions
- UCS Procurement Timeline 2024-2026
- Invitation to Negotiate (ITN) was Federally approved 8/20/24
- ITN was posted from 9/6/24 - 11/4/2024
- Initial Vendor Evaluation & Selection Completed 12/11/24
- Vendor Statement of Work Negotiations - Completed 5/5/25
- Final Vendor Review and Selection - Completed 7/23/25
- Final contract negotiations and State approval 1/1/2026 - 3/31/2026
UCS Implementation & Beyond: 2026 - 2027
Future County Participation: 2026 & Beyond
Volunteer to help us customize the system for you, your coworkers and Coloradans.
To help us make sure the new system customizations are optimized to meet the needs of county workers and the Coloradans we jointly serve, we’re looking for volunteers to engage with the state. The time commitment is approximately five to 10 hours per month. If you're interested in participating, email Jennifer Molde (jennifer.molde@state.co.us), Joint Agency Interoperability Program Manager, and Elayna McCall (elayna.mccall@state.co.us), Joint Agency Interoperability Project Manager.
Contact Information
- Ana Bel Campos - OIT, Interim Joint Agency Interoperability Head of Product: anabel.campos@state.co.us
- Jennifer Molde - CDHS, Joint Agency Interoperability Program Manager: jennifer.molde@state.co.us
- Elayna McCall - HCPF, Joint Agency Interoperability Project Manager: elayna.mccall@state.co.us
- Mahsa Rahimian - HCPF, County Interoperability Analyst: mahsa.rahimian@state.co.us
- Lisa Longton - CDHS, Joint Agency Interoperability Business Analyst: lisa.longton@state.co.us
- Discovery work completed in 2023
- Analytics and Reporting
Our goal is to empower county partners, state programs staff and tech teams with timely, accurate, and self-service data (e.g. dashboards, ability to create ad hoc reports and run independent queries) to drive equitable, data-informed decisions and meet reporting obligations efficiently with minimal administrative burden and principles of interoperability.
Project Details
- We have finally embarked on the journey to realize this goal through discovery and requirements gathering.
- High Level Project Schedule
Contact information
Jennifer Molde - CDHS, Joint Agency Interoperability Program Manager: jennifer.molde@state.co.us
Elayna McCall - HCPF, Joint Agency Interoperability Project Manager: elayna.mccall@state.co.us
Riya Singh - CDHS, Joint Agency Interoperability Data Lead: riya.singh@state.co.us
Ana Bel Campos - OIT, Interim Joint Agency Interoperability Head of Product: anabel.campos@state.co.us