Long-Term Care Ombudsman
The Colorado State Long-Term Care Ombudsman Program advocates for residents of skilled nursing homes, and licensed assisted living residences. The authority of the long-term care ombudsman program comes from Title VII, Chapter 2, of the Older Americans Act, as well as Title 26, Article 11.5, of the Older Coloradans Act. The primary purpose of the Long-Term Care Ombudsman Program is to promote and protect the residents’ rights guaranteed to residents under federal and state law.
- Services
Certified Long-Term Care Ombudsmen are trained to receive complaints and resolve problems in situations involving quality of care, use of restraints, transfer and discharge, abuse, and other aspects of resident dignity and rights. Ombudsman services are free, confidential and resident-directed.
- Contact an Ombudsman
Every licensed long-term care facility is required to display a poster with the facility's assigned ombudsman's name and contact information. If you are a resident or family member of a resident in a facility, call the ombudsman listed on the poster.
To speak with a long-term care ombudsman, visit the Colorado Long-Term Care Program website or call 303.862.3524.
- Resources