Colorado SNAP recipients now able to make purchases online

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DENVER (May 28, 2020) - The Colorado Department of Human Services (CDHS) is pleased to announce the launch of an online purchasing program for families participating in the Supplemental Nutrition Assistance Program (SNAP) and support programs such as Colorado Works and Old Age Pension.

This option will be available for SNAP, also known as Food Assistance, as well as Colorado Works and Old Age Pension participants on Friday, May 29, to make online food delivery purchases on their Electronic Benefits Transfer (EBT) card.

This is possible as a result of a federal waiver from the USDA Food and Nutrition Services that allowed for an emergency request to expand a pilot program permitting SNAP recipients to purchase grocery and food delivery online.

"The COVID-19 crisis has exacerbated existing issues around access to food and other basic necessities," said Food and Energy Assistance Director Karla Maraccini. "This new option will help some individuals and families access food while supporting social distancing, especially for individuals who are more vulnerable to the health impacts of COVID and will, in the long term, be an option for SNAP participants experiencing barriers to conventional shopping to access nutritious foods."

The authorized SNAP retailers are EBT-enabled for online transactions and participants will see an "EBT" icon on the retailer's website. They will then be able to add their EBT card in the payment method after selecting an EBT-enabled store.

Currently, there are two approved retailers accepting EBT cards for online purchases - Amazon and Walmart. Both retailers have established accessibility opportunities for SNAP participants to use their service at a very low cost. Delivery fees, tips and non-eligible purchases such as alcohol or tobacco cannot be paid using SNAP benefits.

"CDHS continues to work alongside the USDA and hopes to bring more retailers, including local grocers, into the program in the future," said Office of Economic Security Director Ki'ôi Powell. "The opportunity to order groceries online is a huge step up in accessibility for Coloradans using SNAP."

More information on the SNAP program can be found here.

Media contact:
Madlynn Ruble
Deputy Director of Communications