Colorado reports SNAP benefit notice error

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DENVER (Aug. 18, 2020) - More than 17,000 Colorado households that receive Supplemental Nutrition Assistance Program (SNAP) benefits may have received a notice that they received zero benefits for the Month of August in error.

SNAP benefits were issued to 276,588 Colorado households in August. All households were eligible for and received the maximum allotment (or Emergency Allotment) benefit due to a federal waiver the state received related to the COVID-19 pandemic. However, 17,381 were notified in error on August 3rd that they were allotted zero benefits for the month. Separate notices were also sent indicating households were receiving the max allotment. The two notices may have caused confusion. We sincerely apologize for any inconvenience this has caused those we serve.

SNAP clients can verify their balance, either by logging into their account at, checking the bottom of their most recent receipt, or by calling EBT customer service at 1-888-328-2656 or 1-800-659-2656.

Media contact:
Mark Techmeyer, Director of Communications