County C-Stat is a system that helps the Colorado Department of Human Services (CDHS) track and improve how well its county-based programs are working. By analyzing data, CDHS can see what’s effective and what needs improvement, allowing for better decisions that lead to positive change. CDHS leadership and staff work together to review data, spot trends and find ways to improve services. Program divisions develop and implement strategies, while leadership helps remove obstacles to their success. This approach focuses on transparency, collaboration and results. By collecting timely data, holding regular meetings, and setting new performance goals, County C-Stat supports ongoing improvements in the services people rely on.
In August 2024, CDHS revamped its C-Stat model. Learn more about these changes.
- Monthly meeting information
CDHS holds County C-Stat meetings each month to review statewide trends and explore ways to improve county-based services. These meetings — which are led by the CDHS Organizational Performance Management team — bring together state and county staff to discuss data, share best practices and find solutions to challenges.
The meetings last about 90 minutes, with the date and time varying to avoid scheduling conflicts. County directors receive invitations and are encouraged to include relevant staff. When possible, state program offices also invite participants through their mailing lists.
Meetings include presentations from counties that have successfully improved performance in key areas. These presentations provide real-world examples and practical strategies that other counties can use. Attendees receive the agenda in advance to help them prepare questions and discussion points.
For those unable to join live, meetings are recorded and shared afterward. This ensures everyone has access to the information and can apply the insights to their own work.
Meetings are scheduled in a regular monthly rotation, but dates and times are subject to change:
- January: Adult Protective Services
- February: Division of Economic and Workforce Support
- March: Food and Energy Assistance Division
- April: Child Support Services
- May: Division of Child Welfare
- June: No meeting
- July: Division of Economic and Workforce Support
- August: Food and Energy Assistance Division
- September: Child Support Services
- October: Division of Child Welfare
- November: No meeting
- December: No meeting
If you are interested in attending a County C-Stat meeting, email CDHS_CountyC-Stat@state.co.us.
- Reports and dashboards
Organizational Performance Management (OPM) developed the County C-Stat reports and dashboards, which transfer performance data from departmental databases and disseminate that data to counties.
By compiling county data for selected Distinguished Performance measures into one reporting tool, county human/social services directors and commissioners can more easily assess their performance across all the human services programs. With this compiled date, counties are able to monitor their performance on key economic security, safety and well-being measures.
OPM distributes County C-Stat reports and dashboards are distributed to all 64 Colorado county human/social services directors and commissioners on a monthly basis.
Each County C-Stat report and dashboard monthly email contains:
- The county’s monthly report including:
- 17 Distinguished Performance measures across five CDHS programs (when data is available, not all 17 measures may apply to smaller counties)
- All of the available data for the past 12 months (some measures have data lags and may have fewer reporting months available within the past 12 month window)
- The county’s like-sized peer group report (small, medium or large)
- The State of Colorado report
- A glossary of all 17 measures included in the reports
- The county’s monthly report including:
- Celebrating successes through awards
The Distinguished Performance Award is earned by counties that demonstrate consistent service to their customers. The award celebrates counties that meet their monthly County C-Stat goals at least 75% of the time throughout the year. CDHS visits these counties in June and July each year to celebrate their accomplishment.
2023 Distinguished Performers
- Archuleta County
- Baca County
- Broomfield County
- Crowley County
- Dolores County
- Douglas County
- Eagle County
- Elbert County
- Fremont County
- Garfield County
- Gunnison County
- Hinsdale County
- Jackson County
- Kiowa County
- Mineral County
- Montezuma County
- Phillips County
- Prowers County
- Rio Blanco County
- Routt County
- San Juan County
- Summit County
- Teller County
- Weld County
- Yuma County
- Contact information
If you are interested in learning more, email CDHS_CountyC-Stat@state.co.us.